Following on from our previous Snippet (Issue 14), if you are considering making a claim against a warranty, there is a series of conditions that need to be met to ensure that your claim is valid. In some cases, certain claims are not valid and Space Air is here to clarify the issues and explain why.
YOUR EQUIPMENT IN OPERATION...
There are standard criteria that need to be met in order to make a claim against warranty. Of the four principal elements that relate to a manufacturer’s standard warranty, it is important that any equipment you have purchased is operated in accordance with the manufacturer’s and the installer’s instructions before a warranty claim can be validated and processed.
It is also worth noting that a claim will not be approved if any defects in the equipment have been caused by neglect, omission or default by the end user, or a third party. In addition, fair wear and tear is not covered by a standard warranty.
Following on from our previous Snippet (Issue 14), if you are considering making a claim against a warranty, there is a series of conditions that need to be met to ensure that your claim is valid. In some cases, certain claims are not valid and Space Air is here to clarify the issues and explain why.
Manufacturer’s Warranty, Validation Conditions...
STANDARD MANUFACTURER’S WARRANTY CONDITIONS
1.) Installed according to manufacturer’s recommendations
2.) Maintained in accordance to manufacturer’s recommendations
3.) Operated in accordance to manufacturer’s recommendations
4.) All parties involved in the supply chain have been paid in full
REPEATED CLAIMS?
It is important to note that any repeat warranty replacements will be subject to investigation by the manufacturer. The Space Air/Daikin warranty states that the warranty does not apply if… “…the seller’s installation and operation instructions
(if any), and any instructions issued by the manufacturer, are not followed…” The warranty also specifies that… ”… adequate proof that the equipment is defective is required.”
SPACE AIR’S & DAIKIN’S WARRANTY
It is also worth noting that in the UK, a warranty is legally linked to the Sale of Goods Act 1979 (subject to conditions).
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